Monday, June 18, 2018

Urgent Opening for Customer Care Executive in Real Estate Co.

DESIGNATION      :  Customer care executive

EXPERIENCE          : MINIMUM 2 YEARS in Real estate company

CTC - rs. 2.25 lacs.

(Inclusive of ESI, PF and Bonus)

JOB LOCATION  -  site office in amtalla near joka south 24 pgns



Working Hours: 10 A.M TO 6:30 P.M

Company Profile : 

Job Profile : 

Customer Handling and Communication.
Attending walk-in customers and answering their queries.
Coordinating Customer Site visit and attending customers.
Receiving & making customer calls.
Communicating with customers for providing information over phone orthrough e-mails, website, phone app etc.
Maintaining and updating the enquiry/lead/visit database.

Booking Application Form Handling

Maintaining Flat Inventory

Amendment Request Handling 
Receiving requests from customers any kind of amendment related to allotment and processing the same.

Agreement Co-ordination and execution
Coordination with customers for collecting and execution of various documents, agreements, deeds etc in respect of flats sold. 

Receiving Payment & Issuing Receipt to Customer
Receiving installment payments from customers regarding their flats and issuing receipts thereof.
Collection & Outstanding MIS reporting.
Sending Payment Notices to customers as per schedule.

Handling Customer Complaints from Site
Maintaining & updating the Customer Complaint Register.
Follow-up with Project Team for resolving the complaints within deadline.
Coordinating with customers for complaint resolution.

Coordinating with Housing Finance Companies (HFC)
Coordinating between HFCs and Customers for smooth sanction / Disbursement of Home Loans. 

Please note: This is a company Payout Requirement. 

The company will pay us the consulting charges. 

The candidates will not be charged anything.

To apply email us your CV at  with the JOB CODE: CCEREALTY

Interview View


Registered Office

7/1 A, Grant Lane, Room Number - 2,
 Second Floor,
BUS STOPPAGE: Lal Bazar - Bentinck Street.
(Shyam Chambers), Chamber No 7,
Kolkata - 700 012. 

Nearest Metro: Both Chandni Chowk (North Gate)

Landmark: Beside Bentinck Street Bata Showroom,

Lalbazar (B.B.D.BAG), 

Grant Lane is Opposite to Mercantile Building in Bentinck Street.

Call or Whats App - 9830707389

Enquiry Time: 12 p.m to 5 p.m.

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