DESIGNATION : Customer care executive
EXPERIENCE : MINIMUM 2 YEARS in Real estate company
CTC - rs. 2.25 lacs.
(Inclusive of ESI, PF and Bonus)
JOB LOCATION - site office in amtalla near joka south 24 pgns
POSITION - tWO.
ELIGIBILITY - SMART GRADUATES CAN APPLY
Working Hours: 10 A.M TO 6:30 P.M
Company Profile :
REAL ESTATE DEVELOPER HOUSE
Job Profile :
Customer Handling and Communication.
Attending walk-in customers and answering their queries.
Coordinating Customer Site visit and attending customers.
Receiving & making customer calls.
Communicating with customers for providing information over phone orthrough e-mails, website, phone app etc.
Maintaining and updating the enquiry/lead/visit database.
Booking Application Form Handling
Maintaining Flat Inventory
Amendment Request Handling
Receiving requests from customers any kind of amendment related to allotment and processing the same.
Agreement Co-ordination and execution
Coordination with customers for collecting and execution of various documents, agreements, deeds etc in respect of flats sold.
Receiving Payment & Issuing Receipt to Customer
Receiving installment payments from customers regarding their flats and issuing receipts thereof.
Collection & Outstanding MIS reporting.
Sending Payment Notices to customers as per schedule.
Handling Customer Complaints from Site
Maintaining & updating the Customer Complaint Register.
Follow-up with Project Team for resolving the complaints within deadline.
Coordinating with customers for complaint resolution.
Coordinating with Housing Finance Companies (HFC)
Coordinating between HFCs and Customers for smooth sanction / Disbursement of Home Loans.
Please note: This is a company Payout Requirement.
The company will pay us the consulting charges.
The candidates will not be charged anything.
To apply email us your CV at firstname.lastname@example.org with the JOB CODE: CCEREALTY
ECOMM CORPORATE RECRUITMENT SOLUTIONS
7/1 A, Grant Lane, Room Number - 2,
BUS STOPPAGE: Lal Bazar - Bentinck Street.
(Shyam Chambers), Chamber No 7,
Kolkata - 700 012.
Nearest Metro: Both Chandni Chowk (North Gate)
Landmark: Beside Bentinck Street Bata Showroom,
Grant Lane is Opposite to Mercantile Building in Bentinck Street.
Call or Whats App - 9830707389
Enquiry Time: 12 p.m to 5 p.m.