ECOMM CURRENT OPENINGS: OPENING FOR CUSTOMER SERVICE MANAGER IN A REPUTED COMPANY ENGAGED IN OVERSEAS CAREER AND IMMIGRATION (Hyderabad).

Job Description

Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
Handling customer complaints
Handle customer escalations
Documenting all discussions and resolutions of customer complaints.

Designation - Customer Service Manager

Job Location - Hyderabad. Locals from Hyderabad or its suburbs are preferred.

CTC - 2.25 LACS TO 2.5 LACS.

Working Hours: 10:00 am to 6:30 pm.

Company Profile:

We are India's No.1 Overseas Careers & Immigration consultant with a national network of 15+ company owned offices & 300+ consultants. No other company successfully processes more migration and visa applications than we do. Come & join our ever expanding team. Get a career with Y-Axis and help people get the break they deserve and help change their lives.

BENEFITS OF JOINING US:

Ø Advantage: Most recognized and trusted brand in the Industry

Ø Salary: Best in the industry

Ø Commissions: Very attractive, earn every day

Ø Bonus: Monthly

Ø Travel Abroad: Opportunity to travel abroad as a sales incentive

Ø Training: Comprehensive training provided previous experience in the industry not required and will train.

Ø Culture: Encouraging and rewarding

Ø Tools: State-of-the-art sales and marketing tools

Ø Lead generation (for sales positions): You need only to convert. Company gets 25000 leads per month.

Ø High Job Satisfaction: Every case is different and real with positive effects on the life and career of an individual and the whole family.

DESIRED PROFILE :

EXPERIENCE REQUIRED - 3 to 5 Years experience in the same field.

ELIGIBILITY - Graduate or MBA from any stream.

Other Requirements - Having strong communication skills, good command over spoken English, Affable with a neutral accent. The person should be adept in computer and internet and should possess good typing speed with vast knowledge of internet and online communication.

For Further Details please feel free to call Mr. Manoj Agarwal

Ecomm Consultancy– 8013486581/9830707389.