Coordinate with the external marketing agency regarding any information going on the social media and also communicating any instructions provided by the MD to the agency.
Follow-up if the changes asked by the MD have been implemented by the agency
Keeping the social media platforms updated (Twitter, Instagram, Facebook, LinkedIn etc.)
Collecting Feedback & Testimonials about the services/experience from the customers via call/ face to face meetings
Capturing and maintaining database of the personal information of the customers like birthday,anniversary and wishing them on behalf of BRAND on their special day or festivals.
Needs to very well versed with the market in terms of events for e.g. where BRAND can put up their stall which can increase brand awareness and client increase
Venturing Corporate clients and getting more business from them through mass emailing.
Visiting the corporate clients for meetings and follow up until closure.
Any other activity provided by the MD.
Interests in Photography will be an added advantage
Reverting to the food reviews coming on the social media ( Google, Swiggy, zomato food panda etc.
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